Privacy policy

Privacy Policy

At KLG Spice, we value your privacy and are committed to protecting your personal information with the utmost care and discretion.

1. What We Collect and How We Use It

When you purchase from our store, we collect personal information such as your name, address, and email address as part of the transaction process. Additionally, when you browse our website, we automatically receive your device’s IP address to help us understand your browser and operating system for a seamless experience.

Email communication (if applicable): With your explicit consent, we may send you updates about our store, new product launches, or special offers.

2. Your Consent

How do we obtain your consent?
By providing personal information to complete a purchase, verify your payment, arrange delivery, or request a return, you consent to its use for those specific purposes.

If we seek your information for secondary reasons (e.g., marketing), we will either request your direct consent or offer a clear opportunity to decline.

How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

orders@ganeshaspice.com
or by mail at:
KLGSpice
5200 Sigstrom Drive
Carson City, Nevada, USA 89706

3. Disclosure

We may disclose your information if required by law or if you violate our Terms of Service.

4. Shopify Hosting

Our store is hosted on Shopify Inc., which provides the secure e-commerce platform that powers KLG Spice. Your data is stored on secure servers behind firewalls.

Payment Information:
If you use a direct payment gateway, your credit card data is encrypted via PCI-DSS standards. Your transaction data is stored only as long as necessary to complete the transaction and is then securely deleted.

All Shopify payment gateways adhere to PCI-DSS, ensuring the secure handling of credit card information.

For more details, refer to Shopify’s Terms of Service or Privacy Policy.

5. Third-Party Services

Third-party providers engaged by us will only collect, use, and disclose your data as necessary to perform services on our behalf.

Some providers, such as payment gateways, may operate under different privacy policies. We recommend reviewing their policies to understand how your information may be handled, especially if the provider operates in a different jurisdiction.

For example, if you reside in Canada but your transaction is processed by a U.S.-based gateway, your data may be subject to U.S. laws, including the Patriot Act.

Once you leave our site or are redirected to a third-party platform, this Privacy Policy no longer applies.

6. Links to Other Sites

Our site may contain links that lead you away from our platform. We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies.

7. Data Security

We take data security seriously and apply industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

If you provide us with credit card information, it is encrypted using SSL and stored with AES-256 encryption. While no system is 100% secure, we fully comply with PCI-DSS requirements and industry standards.

8. Cookies

We use cookies to enhance your browsing experience. Some of the cookies we may use include:

_session_id – Tracks your session (referrer, landing page, etc.)
_shopify_visit – Used for internal stats tracking
_shopify_uniq – Counts visits from a single customer
cart – Stores information about your cart contents
_secure_session_id – Ensures secure browsing
storefront_digest – Validates access to a password-protected store

You may choose to disable or clear cookies via your browser settings.

9. Age of Consent

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

10. Policy Updates

We reserve the right to update this privacy policy at any time. Any changes will take immediate effect upon posting. We will notify you here if significant revisions are made, so you remain informed about how your data is handled.

If our store is acquired or merged with another entity, your information may be transferred as part of the transition to continue providing you with our products.

Questions or Requests

To access, correct, amend, or delete any personal data we hold about you—or for any privacy-related concerns—please contact:

Privacy Compliance Officer
Email: orders@ganeshaspice.com
Mail:
KLGSpice
Re: Privacy Compliance Officer
5200 Sigstrom Drive
Carson City, Nevada, USA 89706